| Issue ID | 1092992 |
| Internal NHTSA # | 10617351 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2009 |
| File date | 23/07/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My car will not start. Battery was tested and is in good condition. When key is inserted the panel shows a message saying "please remove key". I had to tow my car to service center and i am still waiting for tech info on cause of problem. I have read in nhtsa website many complaints of the same nature. Seems there is a manufacturer defect on the electronic ignition system on this models. To me this is a serious security issue to owners. Imagine having it happen while car is running... The steering wheel locks and cannot be unlocked in any way. Car does not even crank. With steering wheel locked towers need to have special tools to handle car, not always available. I can not believe that with so many complaints already filed nhtsa has not ordered a recall on this matter. Are the computers on this model preprogrammed by manufacturer to stop working after certain time? *js |
| Vehicle Mileage at Failure | 40756 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN JUAN, PR |
| VIN pattern | WDDGF54X19RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |